How can we help?

How do I search for saved items?

Learn how to use the search bar and filters to find your hooks instantly.

What are Smart Imports?

Understand how Smart Imports automatically extract and organize your saved content.

How to set up the iOS Shortcut

Learn how to set up the Hook It iOS Shortcut for one-tap saving.

How to save from Instagram

Save Reels, posts, and profiles from Instagram in one tap using the Share Sheet.

How to save from TikTok

Preserve TikTok videos, news, and inspiration in one tap using the Share Sheet.

How to save from X (Twitter)

Capture insights, threads, and news from X in one tap.

How to save from Facebook

Save Reels and public posts from Facebook easily.

How to save from YouTube

Save YouTube videos, documentaries, and podcasts directly to your library.

Why can't I import from certain platforms?

Learn which platforms are currently supported and why some imports might fail.

How to save from your Clipboard

Use the copy-paste method to save news, links, and products when the share sheet isn't available.

How do I delete or archive an item?

Learn how to manage your hooks by archiving them or deleting them permanently.

How collections work

Organise your hooks into colour-coded collections. Here's everything you need to know.

How our AI extraction works

Learn how hook it magically turns social media links into organized products, places, events, and more.

What happens if the original post is deleted?

Understand what happens to your saved hooks if the original content is removed from the platform.